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Impact Office Blog

Better Business Bureau Accreditation

Jodi Young - Tuesday, June 17, 2014

 

Impact Office is Now Accredited With the Better Business Bureau

 What does this mean for our customers?

We are so excited to announce that this month we have become accredited with the Better Business Bureau. Impact Office had to go through a full scale audit to see if we upheld the BBB “Standards for Trust” and to represent good business practices.

Being accredited by the BBB means that Impact Office:

  • Has built trust and  has established and maintained a positive track record in the marketplace
  • Advertises honestly, we adhere to established standards of advertising and selling
  • Tells the truth and honestly represent products and services, including clear and adequate disclosure of all material terms
  • Is transparent by openly identifying the nature, location, and ownership of our business, and clearly disclose all policies, guarantees, and procedures that bear on a customer’s decision to buy a product
  • Honours our promises, we abide by all written agreements and verbal representations
  • Is responsive, we address marketplace disputes quickly, professionally, and in good faith
  • Safeguard your privacy by protecting any data collected against mishandling and fraud, collecting personal information only as needed, and respecting the preferences of customers regarding the use of their information
  • Embodies integrity by approach all business dealings, marketplace transactions, and commitments with integrity

This gives customers piece of mind knowing that we uphold these values not only onto ourselves but also by a regulating body. We take pride in offering great products with exceptional service and are so pleased to be recognized by this organization for our hard work.

If you have any questions about the Better Business Bureau or want to rate our company please click here for more information.


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